Your Privacy is Our Responsibility

Kirkira Privacy Policy — in plain terms, with full transparency

Everything about how your data is collected, used, and kept safe at Kirkira is explained here, clearly and plainly. No hidden clauses, no complex legal jargon.

Data Secured
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Never sold to third parties
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Sale of Data to Third Parties
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Data Deletion Timeline
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Full Privacy Policy

Key Highlights of the Privacy Policy at a Glance

Here's a quick summary of the key points before you dive into the full details

What Data Is Collected

Name, mobile number, date of birth, and transaction details — only what is necessary to provide the service. No unnecessary information is requested.

How Your Data Is Used

For account management, transaction verification, and customer support. Your data is never used for marketing without your consent.

How your data is kept secure

Through 256-bit SSL encryption, password hashing, and regular security audits — following banking industry standards.

Who your data is shared with

Only with payment processors (bKash, Nagad, Rocket) and licensing authorities — and only the information strictly necessary to provide the service.

Your rights

You have the right to view, correct, or request deletion of your data. Data is deleted after account closure.

Cookies & tracking

Cookies are used to improve your experience on the site. No third-party advertising trackers are used.

Important: By using Kirkira's services, you agree to this Privacy Policy. This policy was last updated in January 2026. If any changes are made, you will be notified via your registered mobile number.

1

Introduction & Scope

Kirkira (referred to as "we" or "the Platform") places the highest importance on the privacy of its members in Bangladesh. This Privacy Policy explains what information Kirkira collects from you, why it's collected, how it's used, and what rights you have over your data.

This policy applies to anyone who uses Kirkira's website, mobile app, or any related services. Creating an account or using Kirkira's services means you agree to this policy.

In brief: Kirkira never sells your data, never shares it with advertising companies, and never uses it for unrelated purposes without your consent. Protecting your privacy is one of our core responsibilities.

2

What Data Is Collected

Kirkira collects three types of data — information you provide directly, data generated through your activity, and technical information.

Information You Provide Directly:

Full Name Mobile number Date of Birth Email Identity Verification (KYC) Address

Usage-Generated Data:

Transaction History Gaming activity Support Conversations Bonus Usage

Technical Data:

IP address Device Type Browser Information Login Time

Important: National ID or passport details are collected solely for KYC verification. These documents are stored in encrypted form and, once verification is complete, retained only for audit record purposes.

3

How and Why Your Data Is Used

Kirkira uses your information for specific purposes, each of which is clearly outlined below:

Type of Data Purpose of Use Basis
Name, mobile number, date of birth Account Creation & Identity Verification Contractual Necessity
Transaction History Payment Processing & Fraud Prevention Contractual Necessity
Identity Document KYC Verification & Legal Obligations Legal Obligations
Gaming activity Account Security & Responsible Gaming Legitimate Interest
Email, mobile number Service notifications & support Contractual Necessity
Technical Data Security & Service Improvement Legitimate Interest

Kirkira never sells your data to advertisers or uses it for marketing purposes without your consent. If you no longer wish to receive promotional communications, you can turn off notifications in your account settings.

4

Who Your Data Is Shared With

Kirkira shares your information only in limited circumstances and with specific parties. Your data is never sold to third parties.

  • Payment Processor: Only the information necessary to complete transactions is shared with bKash, Nagad, and Rocket. Each of these providers maintains its own privacy policy.
  • Licensing Authority: Under the terms of our international gaming license, certain information must be provided to the regulatory authority. This is a legal obligation.
  • Law enforcement: If required by a court order or government directive, we may be legally obligated to disclose certain data. Where possible, the member will be informed in advance.
  • Technology Partners: Certain technical service providers are used to operate the platform — such as server hosting and security services. All such partners are bound by strict confidentiality agreements.

Kirkira never shares your personal information with social media platforms, advertising networks, or data brokers. If any party claims to be Kirkira and asks for your information, it is fraudulent — please report it to us immediately.

5

Data Protection Methods

Kirkira follows the highest industry standards for data protection, with multiple layers of security working together to keep your information safe.

  • Transmission security: All data transmitted between your browser or app and Kirkira's servers is secured with SSL 256-bit encryption — the same technology used by banks and financial institutions.
  • Password protection: Your password is never stored in plain text. It is converted using strong cryptographic hashing — meaning even Kirkira staff cannot see your actual password.
  • Access control: Access to your data is restricted to specific staff members, and only to the extent required by their role.
  • Regular audits: Third-party security experts conduct annual audits of Kirkira's security infrastructure to identify and address any vulnerabilities.
  • Data Segregation: Members' funds and personal data are stored on separate servers from the platform's operational data.

In the event of a cyberattack or data breach, Kirkira will notify affected members within 72 hours and take all necessary action.

6

Cookies & Tracking Technologies

Kirkira's website and app use cookies. Cookies are small files stored on your device that help improve your browsing experience.

  • Essential cookies: For maintaining login sessions, security verification, and core site functionality. Disabling these cookies will prevent the site from working properly.
  • Functional Cookies: To remember your preferences such as language and theme. These help make your experience smoother.
  • Analytics Cookies: Used to understand which pages are visited most and where issues arise. All data is collected anonymously.

No Third-Party Advertising Cookies: Kirkira does not use tracking cookies from any advertising network. Your browsing activity is never shared with advertisers.

You can manage cookies through your browser settings. However, disabling essential cookies will prevent login and certain core features from working.

7

Your rights

As a Kirkira member, you have clear rights over your personal data. These rights are detailed below:

Right to Access

You may request a copy of the data Kirkira holds about you. Submit a request to support and it will be delivered within 7 business days.

Right to Rectification

You may request corrections to any inaccurate or outdated information — either through your account settings or by contacting support.

Right to erasure

After closing your account, you may request deletion of your data. However, certain information may need to be retained for a specified period due to legal obligations.

Right to restrict processing

You can object to your data being used for specific purposes — such as opting out of promotional communications. This can be managed directly from your account settings.

To exercise any of these rights, email support@kirkira.xyz or reach us via live chat. Kirkira typically responds within 7 business days.

8

How Long Your Data Is Retained

Kirkira retains your data only for as long as it is needed to provide services or as required by law. Typical retention periods are outlined below:

  • Active Account Data: For the entire duration your account remains active.
  • Transaction history: Up to 5 years after account closure (in accordance with financial regulatory requirements).
  • KYC Documents: Stored in encrypted form after verification — retained for 3 years after account closure.
  • Support Conversations: Up to 2 years from the last point of contact.
  • Technical Logs: 90 days.

Once the retention period expires, data is permanently deleted or anonymized so that individuals can no longer be identified in any way.

9

Privacy Protection for Minors

Kirkira's services are intended for users aged 18 and above. Kirkira does not knowingly collect information from anyone under the age of 18.

Age is verified at the point of registration. If a minor's details are found on an account for any reason, that account is immediately closed and all associated data is deleted.

If you believe a minor has created an account on Kirkira, please contact us at support@kirkira.xyz. We will take immediate action.

10

Policy Updates & Contact

Kirkira may update this Privacy Policy at any time. For significant changes, members will be notified via SMS to their registered mobile number or through an in-app notification. Continued use of Kirkira after any changes constitutes acceptance of the updated policy.

For any privacy-related questions, complaints, or requests to exercise your rights:

  • Email: support@kirkira.xyz
  • Live Chat: 24/7 on the Kirkira platform
  • Response Time: Within 7 business days for privacy-related requests

Why Does Kirkira Take Privacy So Seriously?

Many people in Bangladesh have concerns about data privacy when using online services — and that's understandable. A lot of platforms treat user data as a commodity. Kirkira takes a different stance.

Kirkira believes that your name, mobile number, and transaction details belong to you. We are simply temporary custodians of that information, solely for the purpose of providing you with our service. We have no ethical right to use your data without your permission.

In practice, this means Kirkira will never sell your data to advertising companies, never analyze your betting history to sell your usage patterns to third parties, and never add your mobile number to any marketing list.

How is the risk of a data breach minimised?

Cyber threats are real, and Kirkira takes them seriously. Every development update goes through rigorous security testing. Staff receive regular security training, and automated systems are always active to detect suspicious logins and unusual activity.

There are also steps you can take to keep your account more secure. Use a strong password that you haven't used anywhere else. Keep two-factor authentication (2FA) enabled. Avoid logging in from public Wi-Fi. If anything seems suspicious, contact support right away.

Data Protection & Responsible Gaming — Two Separate Things

Some members assume that Kirkira monitors their gaming activity to work against them. In reality, it's the opposite. Kirkira monitors gaming activity for three reasons — fraud prevention, security, and keeping Responsible Gaming tools effective.

For example, if a member's gaming pattern suddenly changes and becomes unusual, Kirkira's responsible gaming system may suggest they take a break. This is not a measure against the member — it is there to support them.

Overall, Kirkira's goal is to create an environment where people in Bangladesh can enjoy entertainment with peace of mind — confident that their data is in safe hands.

Account Verification & Odds Queries

What Members Ask About Most

KYC (Know Your Customer) verification is a standard process that keeps your account and funds secure. It typically requires two things — front and back photos of your National ID (NID) or passport, and a recent selfie holding your ID, to confirm you are the rightful account holder. Documents can be submitted via the support chat or through the designated upload section. All images must be clear and in focus. Verification is usually completed within 24 to 48 hours. Once KYC is done, you won't need to go through it again — re-verification may only be requested if your details change or under special circumstances. All submitted documents are protected with SSL encryption.

Odds are simply a number that tells you how much you can win. On Kirkira, odds are displayed in decimal format — for example, 2.50 or 1.80. The easiest way to understand them: multiply your stake by the odds to get your total return. Say you bet ৳100 at odds of 2.50 — if you win, you receive ৳250 (which includes your original ৳100 stake), giving you a profit of ৳150. The higher the odds, the lower the chance of winning, but the bigger the reward. Odds don't normally go below 1.00. A "favorite" team has lower odds because they're more likely to win. The underdog has higher odds — less likely to win, but the payout is greater if they do. A detailed odds guide in Bengali is available in the Kirkira analysis section.

Read our Privacy Policy? Join Kirkira with complete peace of mind

Your data is secure, your privacy is protected. Join the trusted platform of over 500,000 members in Bangladesh today.

18+ | Please gamble responsibly.

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